Refund Policy

Render Clear gives you immediate, unrestricted access to everything you pay for: generated images are yours to download the moment they are made. Because of that, payments are non-refundable, except as described below or where the law requires otherwise.

Subscriptions

• You can cancel anytime from Plan & billing. Your plan stays active until the end of the billing period you have already paid for, and you will not be charged again.
• We do not give refunds or credits for the unused part of a billing period, or for unused monthly credits.
• When you upgrade, the unused time on your previous plan is credited against the new plan's first charge, so you never pay twice for the same days.

Purchased credits

• Purchased credits are non-refundable and have no cash value.
• They never expire, so there is no deadline for using them.

Charged in error?

If you believe you were charged by mistake, for example charged twice for the same thing, email support@renderclear.ai within 30 days of the charge and we will look into it. Please contact us before disputing a charge with your bank: a dispute removes the credits or plan the payment paid for while it is open.

This policy is part of our Terms of Service.